Meet The Team

Jae Rance


BA (Hons), PhD, ICAEW
Jae designed the first pair of ScratchSleeves for her itchy son back in 2008 and set up the business the following year. Coming from a family of eczema sufferers, Jae draws on years of practical, first hand experience living with eczema. Her scientific background impels her to root out the research (or lack of it) behind the myths and hype surrounding the management of eczema.

Tess Soane


BA (Hons)
Tess has over 20 years of marketing experience working across both private and public sector and specialising in corporate branding. Her son Finn was born six weeks prematurely in 2010 and as a result she has personal experience of both Intensive Care and SCBU and a deep understanding of the trauma caused by watching your child suffering. Tess joined ScratchSleeves in 2016 and loves being able to help our little clients and other parents who are struggling.

Claire Parker


BA (Hons)
Claire has been a writer ever since she learned to hold a pen. Naturally, her early career was in journalism where she enjoyed features writing in particular. 20+ years on, Claire continues to do the works she loves as a copywriter. Her children both suffered from eczema as babies so she knows what it’s like to have to deal with this horrible condition.

Dr Sam Hunt


Doctor Sam Hunt qualified from the Royal Free Hospital School of medicine in 1993. She trained in General Medicine at Guy’s and St Thomas’s hospital, then specialised in Dermatology, training on the North West Thames Rotation. Sam moved to Hampshire in 2004 to take up a Consultant post in Portsmouth where she led the psoriasis and biologics service for 11 years. She took up her current Consultant post in Winchester in 2015 to work closer to home and look after her young family.


Rowena is a consultant dermatologist working as the clinical lead for the Hampshire Community Dermatology Service. She also runs private clinics at various hospitals across Hampshire.

Dr Nikky Ellis


Nikky is both GP and mum to an eczema boy with a number of allergies. Before training as a GP, Nikky spent many years working in A&E so really knows her way around the front-line treatment of eczema and allergy within the NHS.